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Reports

	Report Title	Date	Report Type	Category
Image	Package Delivery Scanning: Chicago District	03/31/2016	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Funding the Universal Service Obligation	03/21/2016	White Papers	Strategy & Investments, Service Performance
Image	Management Alert - Timeliness of Mail Processing - North Houston, TX, P&DC	02/29/2016	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Management Alert - Capital and Northern Virginia District Courier Service	02/26/2016	Audit Reports	Customer Service
Image	U.S. Postal Service Mail Recovery Center Audit Report	12/01/2015	Audit Reports	Customer Service
Image	Customer Care Centers	06/11/2015	Audit Reports	Customer Service
Image	Customer Service Operations Efficiency - Chicago District	04/28/2015	Audit Reports	Customer Service
Image	City Delivery and Customer Service Operations – Red Hook Station, NY	04/21/2015	Audit Reports	Customer Service
Image	What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation	02/23/2015	White Papers	Customer Service
Image	Guiding Principles for a New Universal Service Obligation	11/17/2014	White Papers	Customer Service