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Reports

	Report Title	Date	Report Type	Category
Image	Cost of Service Standards	08/18/2011	White Papers	Cost & Pricing
Image	The Cost Structure of the Postal Service: Facts, Trends, and Policy Implications	07/20/2011	White Papers	Cost & Pricing
Image	New Approaches to Reduce Costs	06/14/2011	Audit Reports	Cost & Pricing
Image	Retail Customer Service Operations Realignment in the Hawkeye District	03/30/2011	Audit Reports	Customer Service
Image	Follow-Up Review of Operations and Service in the Philadelphia Customer Service District	03/04/2011	Audit Reports	Customer Service
Image	Columbus, GA Customer Service Mail Processing Center Originating Mail Consolidation	02/14/2011	Audit Reports	Cost & Pricing
Image	Compliance With Travel Policies and Opportunities for Cost Savings	02/09/2011	Audit Reports	Cost & Pricing
Image	Full Service Intelligent Mail Program Customer Satisfaction	11/22/2010	Audit Reports	Customer Service
Image	Assessment of Worksharing	07/12/2010	White Papers	Cost & Pricing
Image	Network Security Assessment of the National Customer Support Center	04/19/2010	Audit Reports	Customer Service