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Reports

	Report Title	Date	Report Type	Category
Image	Window Retail Customer Service	01/29/2015	Audit Reports	Retail, Sales & Marketing
Image	The Value of the U.S. Postal Service Brand	01/28/2015	White Papers	Retail, Sales & Marketing
Image	Efficiency Review of the Chicago, IL, Network Distribution Center – Operations and Transportation	01/22/2015	Audit Reports	Delivery / Mail Processing
Image	The “First and Last Mile” Strategy: A Critical Assessment	12/08/2014	White Papers	Delivery / Mail Processing
Image	Sunday Parcel Delivery Service	12/05/2014	Audit Reports	Delivery / Mail Processing
Image	Nonmachinable Outside Parcels Pilot Program	11/05/2014	Audit Reports	Delivery / Mail Processing
Image	Management Alert – Lack of Service Standard Change Information in Area Mail Processing Feasibility Studies	10/06/2014	Audit Reports	Delivery / Mail Processing
Image	Management Alert – Manual Package Counting and Conversion Factors	09/30/2014	Audit Reports	Delivery / Mail Processing
Image	National Change of Address Program	09/24/2014	Audit Reports	Delivery / Mail Processing
Image	Timeliness of Mail Processing at the Harrisburg, PA, Processing and Distribution Center	09/21/2014	Audit Reports	Delivery / Mail Processing