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Reports

Report Title Date Report Type Category
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Assessment of Overtime Activity Audit Reports Human Resources
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Workers’ Compensation Program Cost Containment Activities Audit Reports Human Resources
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Informal Grievance Oversight Audit Reports Human Resources
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Mail Delivery and Customer Service Operations – New Orleans Central Carrier Station, New Orleans, LA Audit Reports Customer Service, Service Performance
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Reevaluating the USO Cover
Reevaluating the Universal Service Obligation White Papers Service Performance, Customer Service
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First-Line Supervisor Recruitment and Retention Audit Reports Human Resources
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First-Line Supervisor Resources Audit Reports Human Resources
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Management Structure at the Postal Service Audit Reports Human Resources
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Effectiveness of the Postal Service’s Efforts to Reduce Non-Career Employee Turnover Audit Reports Human Resources
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National Operational Assessment – Customer Service and Delivery Operations Audit Reports Customer Service